Dear user,
Due to network interruption issues in Hong Kong in the past three days, after a detailed inspection, we have found that there is a hardware malfunction in the core router in Hong Kong, which has not been completely resolved.
In order to restore the normal operation of the network, we will urgently replace the core router.
The specific arrangements are as follows:
Region: Hong Kong
Date: June 22, 2024
Time: 11:00 am Hong Kong time
Period: Expected interruption of 15 minutes
Reason: In the past three days, there has been a network interruption in Hong Kong. After inspection, it was found that there is a hardware malfunction in the Hong Kong core router, which has not been completely resolved. Therefore, it has been decided to directly replace the core router.
We deeply apologize for any inconvenience caused and thank you for your understanding and support.
If you have any questions, please feel free to contact our customer service team. Thank you.